Nicole Gluckstern CV


I’ve been involved with the non-profit arts community for over twenty years as a performer, producer, technician, stage manger, house manager, company manager, awards adjudicator, publicist, and award-winning arts journalist. I’ve been an arts and culture journalist since 2005, and in 2010 I received an NEA fellowship for theatre journalism at USC Annenberg. As a former worker-owner of a multi-million dollar natural foods cooperative, I gained valuable experience with financial tracking, systems-building, business operations, compliance, and democratic decision-making. Most recently, I’ve been the in-house publicist, marketing coordinator, and collateral designer for EXIT Theatre, company manager of Eye Zen Presents, and a freelance media and publicity coordinator/consultant for multiple artistic and small business endeavors (including my own). In 2018, I obtained a certificate in Visual Media design at City College, including classes in Adobe Suite, typography, design principles, print production, and web production and am currently finishing an MA in Dramaturgy at San Francisco State University.

Education, Conferences, and Internships

  • Association for Theatre in Higher Education, invited panelist, Austin, TX, August 2021
  • San Francisco State University, Theatre Arts BA (Magna Cum Laude), MA (in progress), SF, CA, Fall 2019-present
  • Neighborhood Emergency Response Training, SFFD, SF, CA, Fall 2019
  • City College of San Francisco, Microsoft Excel Certification, SF, CA, Spring 2018
  • City College of San Francisco, Visual Media Design Certification, SF, CA, Dean’s List, Spring 2017- Spring 2018
  • NCIBA Spring Forum, SF, CA, April 2017
  • American Booksellers Association conference, SF, CA, Fall 2016
  • NOLS Wilderness First Responder Certification, SF, CA, Aug 2015
  • Community Boards Mediation Certification, SF, CA, Oct 2014
  • USFWC National Worker Cooperative Conference, Berkeley, CA & Boston, MA, Aug 2010 & June 2012
  • NEA Institute in Theater and Musical Theatre, USC Annenberg, Los Angeles, CA, May 2010
  • San Francisco Bay Guardian internship, arts and culture, SF, CA, Spring 2006
  • Mediabistro Travel Writer’s Boot Camp, SF, CA, Winter 2005
  • Travel Writer’s and Photographer’s Conference, Book Passage, Corte Madera, CA, Aug 2005
  • CounterPulse internship, technical, SF, CA, Spring 2005
  • TEFL certification, Canterbury English S.L., Madrid, Spain, Spring 2002
  • Colorado State University, Creative Writing and Theatre Arts, Fort Collins, CO, 1991-1995

Selected Work Experience

  • Eye Zen Presents, 80 Turk, SF, 415-786-9325, company manager in charge of operations, outreach, production logistics, scheduling, and financial tracking. December 2018-July 2019
  • EXIT Theatre, 156 Eddy, SF, 415-673-3847, publication designer (July 2017-present); in-house publicist/marketing manager (Winter 2017-present); in-house Fringe Festival newsletter author, (2008-present). I’ve been working at EXIT Theatre in a variety of other capacities since 2000.
  • Folio Books, 3957 24th St, SF, 415-821-3477, Store manager, including scheduling, safety/OSHA, payroll, promo and outreach. April 2016-May 2017           
  • Bi-Rite Market, 3639 18th St, SF, 415-241-9760, grocery dept. supervisor, April 2015-Feb 2016
  • Bikes to Books, co-founder of San Francisco literary history and cycling tour. Tour leader, chief researcher and copywriter, promo, outreach, and distribution. Spring 2013-present
  • Estrella Suerte Productions, executive producer/curator of underground and political theatre events, plus promo, marketing, ticketing, and outreach. Jan 2008-present
  • Other Avenues Food Cooperative, 3930 Judah St, SF, 415-661-7475, co-owner, grocery buyer, payroll, safety/OSHA, promo, and outreach. July 2007-April 2015
  • The Marsh, 1062 Valencia, SF, 415-826-5750, resident lighting designer/stage manager, box office and FOH. Spring 2006-Summer 2007.
  • 826 Valencia, tutoring and writing center, after-school and summer ESL tutoring (volunteer). Spring 2005-Summer 2007
  • CounterPulse, (former Mission Street location), in-house tech crew/lighting design. As CounterPulse’s first tech intern, I helped build the space at 1310 Mission St., SF, CA. 2005-2007
  • Hostelling International, 312 Mason, SF, 415-788-5604, assistant manager, Oct 2003-Jan 2005
  • STA Travel, 36 Geary, SF, 415-391-8407, travel sales representative, Summer 2001-Feb 2002
  • Green Tortoise Adventure Travel, 494 Broadway, SF, 415-834-1000, hostel reception/travel sales/copywriter, February 1999-Summer 2001, Summer 2005
  • Freelance publicity and copywriting, Creating unique, client-based copy and PR resources for a variety of small businesses and local artists in the Bay Area. Clients have included Green Tortoise Adventure Travel, Fiddleleaf Gardens, San Francisco Ghost Hunt, Resonance, and Anthony Kurtz Photography. 2005-present
  • Freelance theatre tech/stage manager/Fringe tour support, experienced board op, stage manager, lighting designer, and running crew for black box theatres and touring Fringe Festival artists, locally and internationally. 1994-present
  • additional information, work history, and references available upon request

Selected Publication History

  • KQED, theater critic, freelance arts reportage, Feb 2018-present
  • California Magazine, freelance arts reportage, Nov 2018; March 2020
  • East Bay Express, freelance arts reportage, Winter 2017-Dec 2018
  • SFist, freelance arts reportage, Summer 2017
  • Bikes to Books: A Literary Map of San Francisco, City Lights Books, Oct 2013 (second printing and poster publication, Jan 2015. Third printing, Oct 2016. Mini-zine printing, 2018))
  • StageRush, theater correspondent/New York Fringe Festival reportage, Aug 2011
  • BAYSTAGES, freelance arts reportage, Summer 2011-Fall 2012
  • The Performant, creator of performing arts blog at, July 2010-Dec 2013
  • The GIY Guide, creator of DIY lifestyle blog at, Spring 2008-Jan 2010
  • The Quarterly Conversation, freelance book critic, Winter-Spring 2009
  • Theater Bay Area Magazine, freelance theater reportage, Sept 2007-present
  • The San Francisco Bay Guardian, affiliated freelancer/theater, film and literary critic/arts, culture, music, sustainability, and travel reportage, Spring 2006-Oct 2014
  • Other magazine, contributing editor, book reviewer, and travel correspondent, 2005-2007
  • Work Your Way around the World, by Susan Griffith, contributor, 2004-present
  • additional publication credits available upon request


  • Dean’s List, 2017, 2018, 2019, 2020, 2021
  • AAUW-SF Silver Jubilee Scholarship, Fall 2020-2021
  • The Elkind Family Scholarship for Theatre Arts, Fall 2020; Fall 2021
  • Wilbur Eugene Smith Scholarship for Liberal & Creative Arts, Fall 2020-2021
  • Osher Reentry Scholarship, Fall 2019-2020; Fall 2020-2021
  • NEA Institute in Theater and Musical Theater Fellowship, USC Annenberg, May 2010
  • travel writing grant finalist, December 2005
  • Book Passage Travel Writer’s and Photographer’s Conference, travel essay competition, third place, Book Passage, Corte Madera, CA, August 2005

Organizational Affiliations           

  • Association for Theatre in Higher Education, 2021-present 
  • American Theatre Critics Association, 2020-present
  • Will Glickman award committee, 2019-present
  • NERT (Neighborhood Emergency Response Team), 2019-2020
  • Community Boards community mediator, 2014-present
  • TBA Theatre Awards adjudicator, 2013-present
  • Bay Area Theatre Critic’s Circle, Fall 2009-2012
  • National Book Critic’s Circle, Fall 2009-2011
  • NOBAWC, (Network of Bay Area Worker Cooperatives), Summer 2007-April 2015
  • USFWC, (US Federation of Worker Cooperatives), Summer 2007-April 2015
  • AAN (Association of Alternative Newsweeklies), Fall 2006-2014

Skills and Interests

As a former business owner, theatre-maker, and marketing professional, I’m efficient, detail-and-systems-oriented, and able to self-direct and prioritize. Administratively, I’ve created web, newsletter, and promotional content and collateral, managed social media accounts, and spearheaded community and media outreach, as well as managed business operations, payroll, safety, compliance, and logistics. I’m proficient in Microsoft Office, Google Docs, Outlook, WordPress, Mailchimp, Dropbox, Canva, Canvas, Moodle, Slack, HTML, CSS, Adobe Suite, multiple social media platforms, plus database systems such as Filemaker Pro, Sabre, Autostar, Anthology, and more. I’ve lived, worked, and traveled in over thirty countries on five continents, and concurrently learned to mangle a conversation in four languages. I’m an avid city cyclist, amateur historian, and occasional urban forager, and am trained in street fighting/self-defense as well as in conflict resolution mediation, thereby covering all the bases.